STEFANO A GAZZIANO

Family name: Gazziano First names: Stefano Andrea Nationality: Italian

Professional profile : Technical manager. Focus on finding solutions and problem solving in the research and academic fields, with experience in international and multicultural environment as well as in corporate world. Background in project management, system architecture and CRM in Information Technology applied to business management, innovative projects and scientific research.

Currently senior assistant to the CEO of ENEA a large Italian scientific research institution. Consultant to industrial associations, international organizations, public bodies and private companies. Faculty member at John Cabot University, American university in Rome, Italy. Significant steps in career includes: head of IT services; project manager of  large ICT research projects in domestic and international environments; advisor on  e-business and ICT policy making to governments, international organizations and public bodies, industries particularly small and medium enterprises. Extensive academic experience in international research projects in UK, Spain, Greece, Egypt, Cuba. Particular experience in the Agro-Environmental and in the Oil industry. Accustomed to work under pressure in a multicultural environment

Language Skills:

	Reading	Speaking	Writing
Italian (native)	excellent	excellent	excellent
English	excellent	good	good
Spanish	excellent	good	basic
French	good	basic	basic

Contact address : ENEA – Direzione Generale

via Giulio Romano 41

00196 Rome Italy

Phone number +39 06 3627 2742 (Central European Time, GMT+1)

Mobile Phone : +39 335 7300132 E-Mail address stefano.gazziano@enea.it

Education and academic:

From	To	School/college/university, city/country	Nature of course/ specialization	Degree obtained
1975	1983	Universita’ degli Studi di Roma “La Sapienza” / Roma / Italy	Corso di laurea in fisica	“Laurea” degree in Physics – top grade
1983	1983	Computer Science Dept University of Glasgow / UK	Crest scholarship – advanced computer graphics
1985	1986	Georgia Institute of Technology / Atlanta GA / USA	Fulbright scholarship Geosciences dept, data analysis
1994	1994	Intl Computer Science Inst. Univ. of California at Berkeley / USA	Visiting scientist Industrial liaison,
1999	2008	John Cabot University, American university in Rome Italy.	Faculty member. Courses: CS310 Management information systems, CS399 E-commerce technologies.

Employment record: Starting with present post, listed in reverse order positions held

Period		Exact title of post	Number and type of employees supervised (if any)
From	To	SENIOR ASSISTANT TO CEO	n.a.
2008	PRESENT
Name and address of employer			Name and title of supervisor
ENEA – Italian National Agency for New technology, Energy and Environment Roma , Italy			Ing. Maurizio Urbani CEO
Description of duties and responsibilities
ENEA is the single largest Italian government research agency, employing ca 3300 personnel, in 9 research centres in Italy. Senior management position. Support the CEO and managing director in ensuring the correct operation of the activity of the institution, particularly as for the scientific and technical operations. In team with the directors of the 5 Departments works in troubleshooting, management, planning, operations. Liaise with major national and international partner institutions, industries or agencies. Prepare strategic assessment of ENEA centres activities, potential, relationship with other institution or local authorities. Among the main results: The conversion of Saluggia (Piedmont, Italy) Research Centre, an obsolete nuclear waste research processing facility, half of which sold to a new public company with transfer of the best half of ca 200 employees. Aged and unmotivated workforce and obsolete research profiles were left. The research facility was surveyed, interviews held with heads of unit, lab technicians, unions, brilliant researchers. A promotion plan was drafted and negotiated with all parts. Liaison with local authorities spotted opportunities of funding within the immediate regional interest (e.g. radioprotection, micro particulate pollution in air, quality control methods and technologies in bio-fuel combustion). European Research Framework programs led to the set up of ca 15 new research grants for young researchers and a program of 10 new full time hires. New responsibilities for the Director of the Centre have been defined and made accepted. Ca 30 units of personnel have been reassigned to different departments. CEO, then ENEA board approved and the plan was successfully presented to all personnel by Christmas 2008. Implementation is followed up. IT systems integration. It has always been difficult to logically arrange the computing systems of an academic body, the more so when located in 9 geographically dispersed research facilities. The IT systems grew in time out of any control and planning leading to the phenomenon of “computational islands”, many systems duplicating functions and costs and not mutually talking to each other. A working group was created where, in an informal “down to work” working style, all head of IT systems, together with their main system manager, were grouped and had the possibility to explain and promote their own platform features and functions as useful not only to them but to others too. The working group was then brought to agree a step by step bottleneck smoothing, easing communication among functionally inter-dependent systems (eg. HR and access control) then a common DB platform (Oracle) was commonly chosen as a strategic target platform. Single e-mail server set up and integration started using best commonly agreed available solutions. Joining forces revealed thus an advantage for each individual involved.

Period		Exact title of post	Number and type of employees supervised (if any)
From	To	HEAD OF IT CUSTOMER SERVICE	20 – IT system manager, network manager, technicians
2002	2008
Name and address of employer			Name and title of supervisor
ENEA – Italian National Agency for New technology, Energy and Environment Roma , Italy			Ing. Sandro Taglienti Director Dept. of Physics and New Materials
Reason for leaving: passage to senior management position, see above.
Description of duties and responsibilities
ENEA is the single largest Italian government research agency, employing during the years considered ca 3500 personnel, in 9 research centres in Italy plus one base in Antarctica. The Department of Physics and New Materials of ENEA incorporated at that time all IT services and infrastructures of the institution. Supervised and guaranteed efficiency of IT systems and customer service for all ENEA. Assisted scientific, technical, clerical and management users of the IT infrastructure, systems and services of whole ENEA. Managed technical staff, web services. Defined strategy and implementation of ICT infrastructure and services for the agency. Defined technical specifications for IT and specifically web-based systems for the whole agency. Managed agreements and contracts with service and suppliers (Microsoft, IBM, IT security firms, others) on behalf of the whole ENEA. Defined and carry out training activities, also based on 3D Internet systems. Besides the IT CRM responsibilities, as national expert seconded to the European Commission (EC), served as project evaluator and project officer for the EC “Framework Programs” (FP) V, VI and VII. Evaluated, monitored, assessed international research proposal, motivated suggestions to grant or deny funding, proposed changes to project or research plan proposed by academic bodies or industries. Was ICT expert appointed to national and international committees (e.g. European Commission working group on ICT for energy efficiency, Italian Government committee on tourism monitoring, others). (FPs are 5 to 7 yrs European large scale programmes for funding research proposal submitted by network of multinational partners in hundreds of “calls for proposals” scheduled at variable intervals. FPs are by far the single largest funding available for research grants and projects in Europe. Current FP7 budget is 50,5 billion €, FP6 was 17,8 billion €, FP5 was 13 billion €). Among the main results: Customer service integration across the whole institution. The existence of many units or just groups of people involved in IT and the insufficiently planned transition of the institution architecture from mainframe to distributed system lead to the overlapping of different units assisting customers, with different standards and concepts of customer service. Costs duplicated and users had a poor concept of assistance which led in turn to individual “end user developed” solution adding to the inefficiency. I started with a survey of all IT servicing contracts active, and located the personnel involved. Considering the servicing functions actually used I drafted a “unified model” for ICT customer service, first circulated for comments among the various IT managers then submitted to the approval of the Head of the Physics Dept and then to CEO. A single first level of assistance was set-up using a call center in outsourcing, local full time employees involved in IT services were then called in action as second level assistance directly by the call center when the problem was not already solved over the phone. Cost of IT CRM were cut by half (savings of ca 200.000 Eur per year) and the courtesy of professional call center operators improved the user consideration of the service (rather then grumbling system managers interacting with users, skills were directed towards tech problem solving already localized by the first level). Single unified procurement of software was established (e.g. “campus” contracts with main supplier Microsoft, Adobe etc)

Period		Exact title of post	Number and type of employees supervised (if any)
From	To	PROJECT MANAGER	Variable numbers, depending on project size, overall ca 25 scientists, technicians, clerical
1994	2002
Name and address of employer			Name and title of supervisor
ENEA – Italian National Agency for New technology, Energy and Environment Roma , Italy			Ing. Sandro Taglienti Head Robotics and Computer Science Division Department Of New Technologies
Reason for leaving: passage to departmental management position, see above.
Description of duties and responsibilities
ENEA is the single largest Italian government research agency, employing during the relevant years ca 5000 personnel, in 9 research centres in Italy and one base in Antarctica. The Department of New Technologies was one of the 3 main organizational structure, later modified. Manager of IT research projects, usually funded by the European Union, the Italian Ministry of Scientific Research, local authorities and funding schemes. Managed projects for ecommerce in agriculture to promote quality products from agro food SMEs, for a global value of € 7.000.000. Projects funded for approx € 3.000.000 for deploying grid services, web services, “business to group” ecommerce for agricultural development in southern Italy. As national expert seconded to the EC or to other International organizations: international project manager, coordinator and participant in various international IT projects, particularly in the agro-environmental field, funded by the 3^rd, 4^th, 5^th and 6^th Framework Program of the European Union. Overall budget of projects involved estimated in ca 12 million €. Italian national delegate to OECD working parties on information economy (DSTI-ICCP)and to the G8 - Information Society / Electronic Commerce Policy Group. Expert in the European Union technical assistance plans to Egypt, Cuba, Argentina and Uruguay. Among the main results: Rescue of ca 8 million Euro of EC funding for research. In 1997 Italy was taking a serious risk of losing a relevant sum of “structural funds”, i.e. aid to underdeveloped parts of the EU for lack of adequate projects. Around 20 billion Euros (in 2008 currency) would have been returned to Brussels if Italian projects for this sum were not approved and relevant funding committed before 31 Dec 1999. I was part of a global effort led by the Budget Ministry to recover as much as possible. Projects had to be innovative, technology driven, with impact on the economy and positive effects on the workforce. Coming back from a short spell as visiting scientist at UC Berkeley I was aware of the potential of e-commerce and proposed to apply it to Italian food and agro products of high quality, wrote a proposal for experimenting and promoting e-commerce platforms and services in the South Italy agro-industry, presented it to the Minister of Science and to the Minister of Agriculture, had it approved by the national and European committees and managed to commit all funding by 31 Dec1999 and spend all by 31 Dec 2001. Project results and cost expenditures were subsequently approved with no amendments by both national and EC audits.

Period		Exact title of your post	Number and type of employees supervised (if any)
From	To	ADJUNCT PROFESSOR IN COMPUTER SCIENCE	NONE
1999	PRESENT
Name and address of employer			Name and title of supervisor
JOHN CABOT UNIVERSITY ROME ITALY			President Franco Pavoncello
Reason for leaving
Part time teaching position still held. It is a pleasure to be at least with a foot in the academic world in contact with brilliant young minds.
Description of duties and responsibilities
John Cabot University, an American liberal arts university in the heart of Rome, Italy, has been preparing students for graduate programs and demanding international careers since 1972. Current enrolment ca 600 students. JCU degrees are validated bye the US Middle States Commission and also by the University of Wales, UK. JCU thus issues both and American and an European degree. Teacher of two third year courses for the Business Administration and Bachelor of Science programs of the University: · CS 310 Management Information Systems · CS 399 Special Topic – Ecommerce technologies

Period		Exact title of your post	Number and type of employees supervised (if any)
From	To	CONSULTANT – IT PRODUCT SPECIALIST	5
1989	1993
Name and address of employer			Name and title of supervisor
AGIP SPA - ENI Group ROMA ITALY AGIP PETROLI SPA – ENI Group S. DONATO MILANESE MILANO ITALY			Dr.ssa Luisa Fusco, Head IT services AGIP SPA Rome
Reason for leaving : visiting scientist position awarded at UC Berkeley (see education).
Description of duties and responsibilities
SAS software computer specialist. Developed statistics and algorithms for trading in futures, market forecasts on oil market and prices, “buy and sell” signals. Special assistant to the risk management manager and to the trading manager. Management and development of statistics and computer graphics software groups in Rome and Milan, Italy. Training of employees in the Futures and IT divisions.

Period		Exact title of your post	Number and type of employees supervised (if any)
From	To	CONSULTANT, PARTNER	UP TO 15
1987	1993
Name and address of employer			Name and title of supervisor
CE&T Group ENTECO SRL (CE&T Group) ATENA SRL (CE&T Group) VITERBO ITALY			n.a.
Reason for leaving
Consulting contract awarded at AGIP SPA, see above
Description of duties and responsibilities
After the completion of my university degree in Rome I started working for the CE&T group as consultant, employed since Oct 1983 in short-term contract interspersed with my research assistantships temporary contracts (see next employer below) and later in 1989 formally entered the group orgnization. Summary of employment history in the CE&T Group 2 Oct 1983 – Consultant, with ENTECO an affiliated company (transcripts lost, declaration of CE&T group president (6A) 28 Nov 1989 - Board member ATENA srl, affiliated company 27 Jan 1991 - CE&T board member 20 May 1993 ATENA srl President and legal representative Activities of the group: development and deployment of information technology and IT systems, for technical and scientific applications, including integrated pest management in oliviculture, aerial image recognition, office automation, budget and finance, statistical data analysis. Customers included ENEA, University Of Rome La Sapienza, Agrisiel, Digital Equipment Corporation, Sas Institute, Small And Medium Enterprises In Central Italy.

Period		Exact title of your post	Number and type of employees supervised (if any)
From	To	RESEARCH ASSISTANT	none
1983	1985
Name and address of employer			Name and title of supervisors
University of Rome “La Sapienza” Rome Italy ING – Italian National Institute of Geophysics, Rome Italy ENEA CR Casaccia Rome, Italy			Prof. Renato Funiciello, Univ. Rome Ist of Geology Prof. Enzo Boschi president ING
Reason for leaving
Fulbright scholarship awarded by the US government (see education)
Description of duties and responsibilities
In the years immediately following the university degree in Geophysics, part of the Physics career, I was research assistant at the Geology Dept of the University of Rome “la Sapienza” at the Institute of Geophysics and at ENEA, with various short-term contracts up to 3 months each, separated by periods of consulting to CE&T group (see above) Duties included computer programming, seismic data modelling, earthquake statistics, student mentoring.

Consulting experience
From	To	Contracting institution	Function	Description
2007	2008	City of Roma (Italy)	Project manager	Energy efficiency information service of the Municipality of Rome, Italy “ENER III”. Design, development and management of a web-based information service on energy savings fiscal incentives and available technologies. Public audits with citizens. Part of the system has been developed using 3D Internet systems based on a 3 dimensional and immersive environment, both on commercial services (e.g. “Second Life”) and on independent opens source-based 3d simulators (“Opensim”)
2006	2007	Office of the Prime Minister of the Republic of Italy	Project manager	Coordinated the design and set up of an interactive service of the Italian government dedicated to tourism: “turistiprotagonisti.it”. Validation of concept, user interface, usability, graphics, data-base platform, site ranking on search engines. Identification of skills required by the staff that will operate the site. Management of the site dedicated to collect and filter opinions and information about personal and individual Italian tourist experience while visiting abroad. Analysis of the results and elaboration of a report on requirements and principal expectations of the tourism market.
2001	2007	European Commission	Expert	National expert seconded to the European Commission (EC), as project evaluator and project officer for the EC “Framework Programs” (FP) V, VI and VII. Evaluation, monitoring, assessment of international research proposal, motivate suggestions to grant or deny funding, propose changes to project or research plan proposed by academic bodies or industries.
2005	2006	SCAI spa, Turin, Italy	Project manager	Proposal and management of industrial innovation technology projects, networking of companies in the private sector, for funding by the European Union agencies.
2004	2005	Ministry of Foreign Affairs of Italy	Scientific Attaché	Supported the international negotiations leading to bilateral treaties with other countries on scientific and technical cooperation. Evaluator of project proposals submitted by industries or scientific institutions for funding in the framework of said bilateral treaties.
2005		Mondimpresa, Italy. Industrial assoc. “10 of Ramadan” Cairo, EGYPT.	Consultant	Support to the industry associations of “10 Ramadan” city near Cairo in design and set-up of a web-based system to link local industries and promote mutual commercial benefit using e-commerce. Define technical specifications and training programme for local staff
2005		Mondimpresa, Italy. Industrial unions, Belgrade, SERBIA	Consultant	Assistance to design and development (tech specifications) of a web-based system to support mutual exchanges between Italian and Serbian companies.
2003	2006	Ministry of Foreign Affairs of Italy, University of La Habana, University of Pinar del Rio, Dept of planning, Province of PdR CUBA.	Consultant	Support to design and development of a web site dedicated to promote and sell using e-commerce the products of local artisans and manufacture (e.g. the tobacco industry). Definition of user requirements of local industrial system, definition of a training program for local experts, teaching of cycles of classes.
1997	2003	Centre International des Hautes Etudes Agronomiques Méditerranéennes – Bari Italy.	Project manager	Project AGROWEB (ca 7 million €) . Design, set-up and management of a new e-commerce mercantile exchange dedicate dto promote and sell local “high quality” products of the agriculture of Southern Italy. Start-up of the Agroweb company and definition of business plan.
1999	2001	Ministry of Industry of Italy	Advisor	Head of the secretariat of the advisory board on electronic commerce established by the Minister of Industry. Negotiations with industrial and business representations about promotions, fiscal incentives, information campaign, new e-commerce laws.
1996	1999	OECD, Paris FRANCE G8, Brussels, BELGIUM	Seconded Expert	Italian national delegate to the OECD working parties on information economy and to the G8 initiative on “global marketplace for small and medium enterprise”, international forum on e-commerce regulation and promotion.
1993	1997	European Union, work carried out in Brussels, BELGIUM, Buenos Ayres ARGENTINA, Montevideo URUGUAY.	Expert	IT expert in the framework of the assistance programs to the MERCOSUR, and to the Ministry of Industry of Argentina. Assistance in defining user requirements and technical specifications of the information systems for internal use of MERCOSUR and M.Industry of Argentina.
1990	1993	European Commission (EC) UK, GREECE, SPAIN, ITALY	Project manager, Principal investigator, research associate	Research projects funded (tot ca 4,5 million €) by the EC in the framework of EC programmes ESPRIT, ÉCLAIR, SPRINT, IMPACT. Research and development of IT for statistics, agricultural pest population modelling, integrated pest management for Mediterranean oliviculture. The multinational staff working on these projects included representatives from industry as well as the academic world and the farmers unions from Greece, Spain, France, UK and Italy. Activities included IT systems design and development for management and scientific applications , traning of local personnel.

Personal Summary: highlights of any further relevance of experience and abilities and short description of activities outside job; professional societies, published articles, pamphlets or books; any skills or areas of knowledge which have not been sufficiently highlighted so far and finally any circumstances, disabilities, health problems or reservations which may restrict transferability, mobility or travel.

A good portion of this activity has been carried out in international and multi-cultural environments. Indeed I specialized for years in information technology and international relations, having proposed, negotiated and managed large ICT and e-commerce projects in national and international environments.

My ICT experience is now 30 years old having started with punching cards on the university mainframe back in 1978, and later touched basically every type of computer and generation of operating systems appeared.

I would also stress that there is no objections whatsoever to relocating at any suitable duty stations, should this need arise, having a family already exposed to travel and living abroad and both children attending international schools in Rome.

Outside the strict job area, I was a member of the American Geophysical Union from 1987 to 1999; AICA, the Italian Computer Society since 1991, and servde in the AICA board of directors 1996-2005. I am proud to be part since 1988 of the Scientific Committee of Legambiente, a leading Italian environmentalist association I joined since its foundation in 1981. Other professional memberships are the Association of Computing Machinery (ACM) since 1995, and the Institute of Electrical and Electronics Engineers (IEEE) since 1997

Besides professional papers and conference speeches, I published in 2005, with co-author Luca Longo, and preface by Romano Prodi (former European Commission President and Prime Minister of Italy) a book on Internet and politics, “Internet e Politica 2005”, BCM editions, Rome 2005. It tried to highlight conclusions and lessons from years of experience in Internet political campaigning at national and local levels, in Italy as well as in the US and UK.

I am glad to report that I do still enjoy a healthy and sporty condition, and do not envisage any restriction to whatever reasonable working travel or location.